How can we help?

Answers to the things people ask most. If you're still stuck, a real person reads every email.

How do I make over a room?

Tap Start a makeover, pick the room type, and add a photo from your camera or library. Choose a vibe and a colour tone, and VibeRoom generates your concept in about a minute. A bright, wide shot of the whole room gives the best result.

Why doesn't the result match my room exactly?

VibeRoom keeps your layout, windows and doors, then restyles everything else. It's an AI concept meant to inspire, not an architectural plan or a photo of real furniture. Small details can shift between generations, and running the same room again will give you a fresh take.

Are the shop products the exact items in my picture?

No. They're close-match finds from TikTok Shop chosen to fit your room type and vibe, not the exact pieces the AI drew. Prices and stock live on TikTok Shop and can change at any time. If you buy through one of these links, we may earn a small commission at no extra cost to you.

What are makeovers (credits) and how many do I get?

Each generated concept uses one makeover credit. New users start with 1 free makeover. Pro tops you back up to 10 makeovers every week. If a generation fails, the credit is returned to you automatically.

How does the subscription work?

Pro is available weekly or yearly, and unlocks 10 makeovers a week, HD downloads and every vibe pack. Billing is handled by Apple through your App Store account, and the price is shown in the app before you buy.

How do I manage or cancel my subscription?

Open the iOS Settings app, tap your name at the top, then Subscriptions, and select VibeRoom. From there you can change your plan or cancel. Cancelling stops the next renewal; you keep Pro until the current period ends.

I changed phones. How do I restore my purchase?

Open VibeRoom and tap Restore Purchases on the subscription screen, signed in with the same Apple ID you used to subscribe. Because VibeRoom has no accounts, your makeover library is tied to the device and doesn't transfer automatically between phones.

What happens to my room photos?

Your photo is uploaded so it can be turned into a makeover, and it is sent to our AI provider for that purpose only. It isn't sold, shared with advertisers, or used to build a profile of you. You can delete any makeover from the Library at any time. The full story is in the Privacy Policy.

How do I delete my data?

Open Library, select the makeovers you want gone and delete them. That removes the concept, the original room photo and its shop matches. Deleting the app removes everything stored on your device. Deletions can't be undone.

I have a problem or an idea. How do I reach you?

Email hello@viberoom.app and tell us what's going on. Including your iPhone model and iOS version helps us help you faster.

Still need a hand?

We usually reply within a couple of days.